Privacy Policy

What Information Do We Collect?

We will clearly indicate the personal information that we require from you and the purpose for which it is required when we ask you to provide it.

If you choose to contact us directly, we may obtain additional information about you, including your name, email address, phone number, the contents of your message, any attachments you may send us, and any other information you may provide.

When registering for an Account, we may request your contact details, which may include your name, address, KYC details, bank account details, email address, and telephone number.

Your Consent

Your consent is essential to begin the data processing process. By accessing our platforms, using our services, content, features, technologies, or functions offered on our website, digital platforms, or by visiting any of our offices for official or non-official purposes, you are hereby consenting to our Privacy Policy and agreeing to its terms. You have the right to provide, withhold, or withdraw your consent to data processing.

To fully understand the principle of consent in data processing, please refer to Articles 2.1(a), 2.2, 2.3, and 2.4 of the Nigerian Data Protection Regulations ("NDPR") 2019.

We reserve the right to modify this Privacy Policy at any time by publishing a revised version on our website or by posting a notice in prominent locations at our office facilities. The revised version will become effective 7 days after publication.

How Do We Use Your Information?

The information we collect is used for a variety of purposes, including:

• Providing, operating, and maintaining our website.
• Improving, personalizing, and expanding our website.
• Understanding and analyzing how you use our website.
• Developing new products, services, features, and functionality.
• Communicating with you directly or through our partners, for customer service purposes, providing you with website updates and other relevant information, and for marketing and promotional purposes.
• Sending you emails.
• Identifying and preventing fraudulent activities.

Our Website Cookies Information

To enhance user experience and improve our website, we utilize cookies. Cookies are small files that are stored on your device when you visit a website. They help us to understand how users interact with our website and can also be used to remember your preferences and settings.

We do not use cookies to collect personal information about you without your consent, nor do we share any cookie data with third parties for advertising purposes.

By using our website, you consent to our use of cookies in accordance with this policy. You may choose to accept or decline cookies by adjusting your browser settings at any time. Please note, however, that disabling cookies may prevent some features of our website from functioning correctly. If you have any inquiries regarding our use of cookies, please contact us using the contact details provided in this Privacy Policy.

NDPR Data Protection Rights

We want to ensure that you are fully informed about your data protection rights. Under the NDPR, you have the following entitlements:

• The right to be informed about the collection and processing of your personal data.
• The right to raise a complaint or make a request to a data controller or processor in order to exercise your legal rights.
• The right to access information relating to the personal data you have provided to a data controller or processor, without charge, unless public policy or other regulations require otherwise.
• The right to know the specifics of a data controller or processor.
• The right to object to or withdraw consent.
• The right to access your personal data.
• The right to data portability.
• The right to remediation for breach of your privacy rights.
• The right to object to or limit the processing of your personal data.
• The right to be informed if your personal data is being processed for additional purposes beyond what was originally stated at the time of collection.
• The right to be informed about the transfer of your personal data to another country.
• The right to request deletion of your personal data.

Please contact us if you wish to exercise any of these rights.

Children's Information

We also prioritize the protection of children when using the internet. We recommend that parents and guardians supervise, participate in, and/or monitor and guide their children's online activities.

Cytrongift does not knowingly collect any Personal Information from children under the age of 18. If you suspect that your child has provided this type of information on our website, we urge you to contact us immediately. We will make every effort to promptly delete such information from our records.

Changes To Privacy Policy

We retain the right to modify this policy at any time, and the changes will be communicated through a notice on the website or by email. If you do not agree to the revised terms of the Privacy Policy, you must discontinue using the website or services. Otherwise, your continued use will imply your acceptance of the updated terms.

Contact Us For Enquiries

If you have any inquiries or concerns regarding this Privacy Policy or how we manage personal information, please do not hesitate to contact us.